The Customer Relationship Management of NIFA works for all the students studying at NIFA all across INDIA. The main purpose of this Department is to call each and every student and talk to them about their satisfaction level at NIFA. In case of any grievance, the H.O. takes immediate actions to rectify the problems at the H.O. as well as the Centre level. The main motto of CRM is to take the students from "Customer satisfaction" to "Customer Delight".)