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Corporate Social Responsibility (CSR) at NIFA INFOCOMP SERVICES (P) LTD

At NIFA INFOCOMP SERVICES (P) LTD, we believe in leveraging our expertise in innovation, technology, and scalability to make a meaningful impact on society. As a registered company with the Ministry of Corporate Affairs, our commitment to social responsibility is rooted in our core values and aims to address societal challenges in a comprehensive and effective manner.

Our Mission

Our CSR initiatives serve as a bridge between communities, innovators, and funders, facilitating collaborative efforts to implement impactful solutions. By focusing on select causes, we strive to ensure that our programs have a high social impact and contribute positively to society.

Key Areas of Focus

Education

We believe that access to quality education is a fundamental right. Our programs aim to enhance educational opportunities, support innovative learning methods, and equip individuals with the skills needed to thrive in today’s world.

Health

Our health initiatives are designed to improve well-being and access to essential services. We work on projects that address health challenges, promote preventive care, and support advancements in medical technology.

Environment

We are committed to environmental sustainability and conservation. Our environmental programs focus on reducing our ecological footprint, promoting sustainable practices, and supporting initiatives that protect and restore natural resources.

How We Work

By identifying impactful causes and working closely with our partners, we develop and implement programs that deliver tangible results. Our approach involves:

1) Collaboration: Partnering with community leaders, innovators, and funding organizations to create effective solutions.

2) Innovation: Applying the latest technological advancements to address social challenges.

3) Scalability: Ensuring that our solutions can be scaled to maximize their impact and reach.

At NIFA INFOCOMP SERVICES (P) LTD, we are dedicated to making a difference and are proud to contribute to the betterment of society through our CSR activities. Our commitment to innovation, technology, and collaboration drives us to create meaningful change and build a better future for all.

CSR PROJECTS 1

CSR Activity: In-Store Promoters Training Program for Samsung

CSR Activity: In-Store Promoters Training Program for Samsung

Empowering Retail Excellence through Skill Development

In our latest Corporate Social Responsibility (CSR) initiative, we proudly executed the In-Store Promoters Training Program for Samsung, in partnership with the National Skill Development Corporation (NSDC). This program underscores our commitment to fostering skill development and enhancing retail excellence in the technology sector.

Program Overview

Our CSR activity focused on delivering a comprehensive training program for in-store promoters of Samsung. This initiative aimed to enhance the skills and capabilities of individuals involved in the promotion of Samsung’s products. The training was designed to address both immediate and long-term needs in retail environments, ensuring that participants are well-equipped to deliver exceptional service and drive sales.

Training Formats

Classroom Training:

Conducted in-person, these sessions provided interactive, hands-on learning experiences. Participants engaged directly with experts, gained practical insights into Samsung’s product lineup, and developed effective sales and customer service strategies.

Online Training:

To ensure accessibility and flexibility, we also offered online modules. These self-paced courses allowed participants to learn at their convenience, covering essential aspects of product knowledge, sales techniques, and customer interaction.

Objectives and Outcomes

Skill Enhancement:

The program aimed to boost the knowledge and proficiency of in-store promoters, equipping them with advanced skills in product promotion and customer engagement.

Certification:

Participants who successfully completed the training received certification from Samsung and NSDC, validating their enhanced capabilities and boosting their professional credentials

Social Impact:

By focusing on skill development in the retail sector, the program contributed to broader social and economic benefits, including improved job opportunities and enhanced service standards.

Impact and Success

The training program was highly successful in meeting its objectives, with numerous participants reporting increased confidence and effectiveness in their roles. Feedback from both participants and Samsung indicated a positive impact on retail performance and customer satisfaction. The program exemplifies our dedication to leveraging CSR initiatives for meaningful and sustainable development.

Future Initiatives

Building on the success of this program, we are committed to continuing our efforts in skill development and CSR activities. We look forward to expanding our collaborations with industry leaders like Samsung and organizations such as NSDC to drive further social impact and professional growth.

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CSR PROJECTS 2

CSR Activity: Skills on Wheels Initiative

CSR Activity: Skills on Wheels Initiative

Transforming Education and Skill Development in Rajasthan

We are thrilled to announce the successful execution of our Skills on Wheels initiative, a transformative CSR activity funded by IndusInd Bank in association with the National Skill Development Corporation (NSDC). This pioneering program brings essential training directly to communities in select districts of Rajasthan through specially designed and equipped buses.

Program Overview

The Skills on Wheels initiative is a mobile training platform designed to provide high-quality education and skill development in remote and underserved areas. Our custom-built buses serve as fully functional classrooms, equipped to deliver training in key areas that empower individuals and enhance their employability. The program focuses on four critical domains:

1) Retail & In-Store Promoter Training

2) Call Centre - Outbound/In-Box Training

3) Digital Literacy

4) Financial Literacy

Training Areas

Retail & In-Store Promoter Training

This module covers essential skills for promoting and selling products effectively. Participants learn about customer engagement, sales techniques, and product knowledge, preparing them for careers in retail environments.

Call Centre Training (Outbound/In-Bound):

Training is provided in both outbound and inbound call centre operations, equipping individuals with the skills needed to handle customer interactions professionally and efficiently.

Digital Literacy:

This segment focuses on fundamental digital skills, including the use of computers, internet navigation, and basic software applications, essential for today’s digital world.

Financial Literacy:

Participants gain knowledge in managing personal finances, budgeting, saving, and understanding financial products and services, fostering better financial decision-making.

Impact and Outcomes

Enhanced Employability:

The program significantly boosts participants' employability by equipping them with practical skills relevant to current job markets.

Community Empowerment:

By bringing education and training directly to the communities, the initiative empowers individuals and contributes to local economic development.

Accessible Learning

The mobile nature of the program ensures that education and training reach remote and underserved areas, breaking down barriers to access.

Success and Future Prospects

The Skills on Wheels initiative has had a profound impact on the communities served, with participants reporting increased confidence and improved job prospects. The success of this program highlights the effectiveness of mobile education and skill development models.

We are committed to continuing this valuable work and expanding our reach to other regions. Our partnership with IndusInd Bank and NSDC has proven to be a powerful force for positive change, and we look forward to future collaborations that drive further social impact.

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